Terms of sale

Welcome to Shenkuro Knives. These Terms and Conditions ("Terms") govern the sale and purchase of products through our website shenkuroknives.com (the “Site”). By placing an order with us, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. General

These Terms apply to all orders placed in the United States and Canada. By purchasing from us, you agree that you are of legal age in your state or province of residence and legally capable of entering into a binding contract.

2. Products

  • All products displayed on the Site are subject to availability.

  • We make every effort to display accurate descriptions, specifications, and images of our products. However, we cannot guarantee that your device’s display will accurately reflect the colors or details.

  • We reserve the right to discontinue any product at any time without prior notice.

3. Orders

  • By placing an order, you agree to provide accurate, current, and complete information.

  • We reserve the right to refuse or cancel any order if fraud, unauthorized transactions, or other violations are suspected.

  • Once your order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of your order; acceptance occurs when your order is shipped.

4. Prices and Payment

  • All prices are listed in USD unless otherwise specified.

  • Prices are subject to change without notice.

  • We accept major credit cards, PayPal, and other secure payment methods provided at checkout.

  • You agree to pay the total price of your order, including shipping fees, applicable taxes, and any other charges.

5. Shipping and Delivery

  • We currently ship to the United States and Canada only.

  • Orders are processed within 1–2 business days. Delivery times may vary depending on your location, typically between 3–7 business days.

  • Shipping costs are calculated at checkout and are non-refundable.

  • We are not responsible for delays caused by carriers, customs, or events beyond our control.

6. Returns and Refunds

Our Return and Refund Policy is incorporated into these Terms. Please review it [here] (link to your Returns/Refunds page).

7. Warranty and Liability

  • Our knives and accessories are designed for culinary use only.

  • We are not liable for misuse, improper handling, or accidents resulting from use of our products.

  • To the fullest extent permitted by law, Shenkuro Knives disclaims all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

8. Limitation of Liability

  • Shenkuro Knives shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

  • Our total liability for any claim shall not exceed the amount you paid for the product in question.

9. Intellectual Property

  • All content on this Site, including images, text, logos, product names, and designs, is the property of Shenkuro Knives and protected by applicable copyright and trademark laws.

  • You may not copy, reproduce, distribute, or exploit any content without our prior written permission.

10. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be posted on this page. By continuing to use our Site after changes, you accept the updated Terms.

12. Contact Information

For questions about these Terms, please contact us at:
📧 contact@shenkuroknives.com